At Ten10 Clothing, we believe in providing our customers with the best shopping experience possible, which includes a flexible and hassle-free returns policy. If for any reason you are not satisfied with your purchase, we accept returns within 14 days of the delivery date. However, please note that we have a strict policy regarding clothing returns, and we only accept items that are in their original, unused condition with tags still attached.
To initiate a return, please contact us at ten10clothing@outlook.com with your order number and the reason for the return. Our customer service team will guide you through the process and provide you with instructions on how to return your item(s). Please note that customers are responsible for the return shipping costs, and we recommend using a trackable shipping service to ensure that your return is delivered to us safely.
Once we receive your return, we will inspect the item(s) to ensure that they meet our return policy requirements. If the item(s) meet our criteria, we will process your refund within 5-7 business days. Please note that refunds will be issued to the original payment method used for the purchase.
At Ten10 Clothing, we take pride in our commitment to quality and customer satisfaction. If you have any questions or concerns regarding our returns policy, please do not hesitate to contact us at ten10clothing@outlook.com. Our customer service team is always here to help and provide you with the best shopping experience possible.
Please take into consideration this process can be longer during public holidays.